Grr.

[faithellen]

The only thing I haven't gotten to work on my new computer is the printer driver -- I've downloaded the one from the website, and installed it, but I think it's not happy because of the network, or something. When I originally installed the printer driver on my old computer, I couldn't do it without many long conversations with tech support, and only then because we tricked it and gave it a different driver. (I've tried mimicking the settings on the old computer, to no avail.)

I called HP today, and our printer "ees out of wahranty," so to please give them $55 for a year's support or $30 for TWO WEEKS of it.

I'll try again on my own, first. I really expected more from HP -- if you keep a customer happy, they'll be in a better frame of mind when they purchase a replacement and think of you first. Then again, when you own the market, I guess no one cares if you're an asshole.

Comments

[cozit.livejournal.com]

Yup... there's a reason we now have an Epson... which was cheaper than replacing the HP *and* acts as a scanner/copier as well.

HP *can* be nice stuff.. but *they* can be annoying.